I always have had a really good experience but come to find out my car needed a lot of work done that was way over due and not once was I told or reminded that it needed to be done . That was disappointing
Long time to get parts but done correctly. I appreciate the expertise and experience the tech. has as he was able to identify the root cause of the problem. Overall, I was happy with Robert and the technician. Robert was courteous and friendly.
I had an oil change and tire rotation. The staff was friendly to me, maybe not to each other so much. I loved that I was in and out within an hour. Free car wash! I loved that. Thank you South County Buick GMC!!
Overall, I love my maintenance team and the service guys & girls. Not happy with the things my warranty covers or should I say doesn't cover. LED lights going back on a 3 to 4 year old vehicle.... WOW! I expected better from GMC and have seen better. This is my 3rd purchased vehicle in the last 15 years, but unfortunately, will be my last! Quality for the amount of money I spent on this thing is a big factor and I am no longer seeing quality in these vehicles. =(